
Generative AI is reshaping the user experience, making it more interactive. Content is not solid anymore – it becomes "liquid".
NEO delivers this experience. It is a conversational AI agent that is optimized for news content and able to generate insightful responses for users. NEO is available to EBU Members and easy to integrate.
NEO for your audiences
- Users can engage with your content through a simple dialogue
- Asking questions in their own way
- NEO finds and displays the news stories related to the user request
- NEO rates and prioritize the story for relevance and recency
- Finally, a response is generated for the user with attribution and links
NEO for the news provider
Using AI, media organizations can offer a far more tailored information experience than the traditional packaging of news can achieve – and still do so based on their own, content.
Media organizations also stand to gain a much better understanding of the evolving information needs of their audience in the process. Conventional digital news offerings generate signals based on click-rates and reading times. A chat interface such as NEO invites users to formulate requests that may reveal gaps in the existing news content or suggest unexplored lines of inquiry, helping news desks to better calibrate their coverage.
How to test NEO
Test NEO for journalists (use your EBU SSO account or create one)
Test the Swedish Radio NEO (responds in Swedish!)